Returns & Warranty Policy
At La Crosse Technology, we stand behind the precision and quality of our weather stations and atomic clocks. If you are not completely satisfied with your purchase, you may return your item in its original condition within 30 days of delivery.
Initiate Your Return
Log into your account or visit our support portal to request a Return Merchandise Authorization (RMA) number and a prepaid shipping label.
Prepare the Package
Securely pack the device in its original packaging, ensuring all sensors, mounting hardware, and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized shipping carrier location; keep your tracking number for reference.
Inspection and Refund
Once our technicians verify the item's condition and functionality, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
